Booking appointments
You can book appointments by, calling the surgery on 01702 470705, attending in person, or you can also book appointments through our online services using SystmOnline. Once registered, this service allows you to book and manage appointments, request repeat prescriptions, and view parts of your medical record securely from your computer, tablet or mobile phone.
If you need any help setting up or using the system, please don’t hesitate to contact our reception team.
SystmOnline NHS App and your NHS accountSame-day appointments:
- Call at 8 AM – issued on a first-come, first-served basis
- Calling early is recommended as slots fill up quickly
Pre-booked appointments
- Schedule 4-6 weeks in advance by calling in the afternoon
- Next-day appointments become available at 9:30 AM daily
Home visits
Offered for patients physically unable to attend the surgery (elderly, frail, bedridden). This is not intended for convenience. Home visits should be requested before 10:30 AM. This is to allow enough time for the visiting clinicians, to thoroughly check the patients, before moving onto their next visit.
Out of hours care and extended access
From October 1st, 2022, our practice offers extended access consultations:
| Day | Time |
|---|---|
| Monday | 6:30pm to 7:30pm – telephone consultations |
| Tuesday | 6:30pm to 7:30pm – telephone consultations |
| Wednesday | 6:30pm to 7:30pm – telephone consultations |
| Thursday | 6:30pm to 7:30pm – telephone consultations |
| Friday | 6:30pm to 7:30pm – telephone consultations |
| Saturday | CLOSED |
| Sunday | CLOSED |
All of these consultations can be booked directly by the practice. However please be advised, these appointments may not be at our usual site. If you do wish to cancel a weekday extended hours consultation, please call our practice.
When our practice is closed, if you need non-emergency medical help, you can visit NHS 111 as well as call 111 for support.